Follow along as we guide you through the process of properly packing up your e-scooter for a successful return.

In this video, we'll show you how to safely re-box your Pure Air e-scooter for shipping back to Pure Electric (or another retailer).

We advise you on the necessary steps to minimize the risk of damage during the shipping process and steps to help your scooter arriving back to the retailer in the same condition it left in.

Need a spare box? Click here.