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Xiaomi Pro - UK Version

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The Xiaomi M365 Pro is a far superior and improved version of the original Xiaomi M365. Xiaomi have taken a winning formula and built on it. In our experience, the Pro is one of the most reliable scooters on the market. It boasts:

  • An increased range per charge
  • Improved brakes
  • Wider deck for more comfortable riding
  • Much improved display unit so you can see your speed and other vital stats
  • Houses a more powerful motor, meaning that it tackles hills easier

Whether you’re looking for your first electric scooter or upgrading from your current ride, the M365 Pro is hard to beat and we believe the Pro will quickly take the ‘World’s Bestseller’ crown from the standard Xiaomi M365.
All our Xiaomi electric scooters are UK stock and come with a 2-year UK warranty (unlike many imports that have to be returned to Europe or China for warranty issues).

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    Xiaomi Pro - UK Version
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    Xiaomi Pro - UK Version
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    Why should I choose Pure?

    • Official UK stock with UK warranties
    • We won’t be beaten on UK prices
    • Free next working day delivery on all e-scooters

    Buy with confidence. We have over 12,000 happy customers. With Pure you'll get a dedicated customer care team, a full UK warranty and the cheapest UK price guaranteed. 

    Need to know

    Our Xiaomi 365 Pro electric scooters come with a 2-year UK warranty, (unlike many imports that have to be returned to Europe or China for warranty issues)

    Xiaomi M365 Pro Facts

    • Clean design
    • 45KM Range
    • Upgrade to the Worlds best selling scooter
    • Improved display unit over the Xiaomi M365
    • Better brakes than the Xiaomi M365
    • 2 year manufacturer warranty

    It's popular for a reason 

    The Xiaomi Pro is a worthwhile upgrade to the worlds bestselling scooter. The Pro’s battery has been increased over the standard M365, now offering a max range of 45km. The motor power has been improved, making steeper hills a breeze, which, with the addition of a more comprehensive display unit giving more information about your scooter such as speed, battery life and ride mode, all in all makes the Pro the scooter of choice if you have the budget.
    Our expert opinion 

    We love the improved version of the Xiaomi M365. It's now firmly our favourite electric scooter in this price range. The size of the Pro has been made slightly larger, now 5cm longer and taller. This makes for a more comfortable experience for taller individuals than previously on the original M365. The motor has also been upgraded from 250W to 300W to give better hill climbing ability.

    The improved display unit, while being a largely aaesthetic improvement, actually does give useful info while riding. For approx £125 more, you get a lot better spec of scooter. It's well worth the extra money.

    Warranty Info

    What the Warranty Covers, and for how long? 

    The full scooter is covered including the electronics and battery, for 2 years from purchase 

    Who Is the Warranty Provider? 

    The warranty is backed by the manufacturer, Xiaomi, however the work is done by a partner based in the UK called SBE. 

    How Can a Customer Claim on the Warranty? 

    Customer contacts Pure Scooters by calling 01458 333888 or via email 


    The warranty is void If: 

    • The scooter has been ridden in the rain or has any water ingress  

    • The scooter has not been maintained such as unchanged punctures and missing parts 

    • The scooter has been missued for example has been ridden by a rider over the recommended weight  

    • The scooter was ridden anywhere other than private land 

    • The scooter has been serviced or modified by anyone other than an authorised partner 

    Manufacture Warranty Statement  

    Buying risks to avoid

    There are three risks to avoid when buying a Xiaomi electric scooter, fakes, stolen goods and illegal imports.

    • Fakes can of course be very unsafe and unreliable.
    • Stolen goods may be repossessed or intercepted, leaving you with nothing to show for your money.
    • Illegal imports won’t carry a UK warranty and you may be liable for unexpected import duty costs.

    There are four simple checks we recommend to avoid these risks:

    • Is the retailer you’re buying from adding VAT to your purchase? If not, it’s likely they’re selling stock not approved for sale in the UK.
    • Some websites state ‘UK stock’ even when they’re selling stock imported from elsewhere. Ask whether the retailer’s Xiaomi stock has been bought from Ingram Micro, the only official UK importer of Xiaomi Electric Scooters.
    • Does the scooter and its box carry a CE mark? This will be clearly displayed on a sticker on the outside of the box and on a sticker placed on the scooter itself. If the box and scooter don’t have a CE mark, it means the scooter hasn’t been checked to ensure it meets EU safety, health or environmental requirements.
    • Does the retailer look credible? Simple checks we would recommend include:
      -Check for a VAT number displayed on the bottom of every page of the retailer’s website
      -Check whether they have a physical office or shop location
      -Check their online presence, does their website look professional and do they have a professional looking social media presence
      -Check third party reviews. A strong Trustpilot rating is a simple way to check other customers’ experience.

    At Pure Scooters, we guarantee every product we sell is sourced direct from the manufacturer and is approved for sale in the UK. This also means every Xiaomi M365 scooter we sell comes with a full 2 year UK warranty.

    Important details you need to know

    • Manufacturer-recommended maximum rider weight: 100kg. Heavier Riders: Click Here
    • Manufacturer recommended rider age: 16 years +

    Product Specification

    Product Information
    All data verified under manufacturer test conditions

    Top Speed

    15 mph / 25 km/h

    Maximum Range

    27 miles / 45 km


    31 lbs / 14.2 kg

    Motor Power (Watts)


    Charge Time (hours)

    8 - 9

    Front Brakes


    Rear Brakes


    Front Wheel


    Real Wheel


    Front Wheel Size

    8.5 inches / 21.6 cm

    Rear Wheel Size

    8.5 inches / 21.6 cm

    Front Light


    Rear Light


    Folded Dimensions


    43 x 17 x 21 inches
    108 x 46 x 49 cm

    Unfolded Dimensions


    43 x 17 x 47 inches
    108 x 46 x 119 cm


    Key Features

    Key Features

    • Clean Minimalist Design

    Unlike many other scooters Xiaomi has managed to conceal many of the wires that usually leave scooters looking messy. This gives the scooter a very clean and minimalist design.  

    • 45KM Range

    A huge 45km range means that this scooter will get you most places on a single charge, no battery anxiety here.

    • Upgrade to the Worlds best selling scooter

    It's no secret that the Xiaomi M365 was popular, not only as a retail scooter but it was the scooter of choice for Bird and Lime when they launched as electric scooter rental companies. This is the upgrade to that scooter, Xiaomi have mad efforts to improve on all the areas the M365 was weak with this scooter.

    • LED Display

    Unlike the standard M365 the PRO has a small LED display at the top of the handlebars indicating speed, battery life and ride mode.

    • 300W Motor 

    The M365 pro has an upgraded 300W motor versus the original M365 which was 250W. This now means the pro is much better at climbing hills, pulling away from standstill or carrying riders over 80KG.

    • Larger Deck

    The M365 Pro has a deck that is 5cm longer and slightly wider than the Original M365. This update gives the rider a slightly larger area to stand on allowing you to get more comfortable on longer rides.

    Delivery and Returns



    All our electric scooters are sent out with next working day delivery as standard.

    Deliveries are made Monday to Friday.

    If you order before 2pm – Monday to Thursday, your electric scooter order will be dispatched same-day and you will receive it the next business day. Orders placed on Friday to Sunday, will be dispatched Monday, delivered to you on Tuesday.

    Saturday Delivery 
    If it's more convenient for you to receive your scooter at the weekend, we now offer Saturday delivery for £15. If you order your electric scooter before 2PM on Friday, and select £15 Saturday Delivery at checkout, you will receive your order the following Saturday. Saturday Delivery is currently only available in the UK. 

    Original box and packaging 
    Please keep hold of your original box and packaging for at least 30-days, in the event you need to return the product to us.

    International Ordering & Delivery

    At this moment we only take orders from the UK, but will be very soon delivering across Europe.

    Refunds and Returns

    If you have received an item that is damaged, is not what you ordered, or is missing parts, then please email us immediately at Include photographs of the issue before returning any goods so we can discuss the best action to take.

    Faulty electric scooter - within 30-days of receiving
    If your electric scooter develops a manufacturing fault through normal use (as outlined in the manufacturer’s manual) within 30-days of receiving the goods, then please email us at

    Faulty electric scooter - after 30-days of receiving
    This scooter has a 2 year UK warranty with the manufacturer - Xiaomi. If your scooter develops a fault after 30 days (and less than 2 years) you will need to contact the manufacturer to make a warranty claim. They will replace or repair depending on the fault. You will be asked for your receipt and serial number (on the Scooter). There are two ways to make a claim: 1) Visit the Xiaomi store in Westfield (West London) – you will need to take your Pure Scooters receipt with you, or 2) Contact Xiaomi via +44 800 9160561 or via email

    Refund payment 
    We will refund you to your original payment method (i.e, card, Paypal account etc) within 14 days of receipt at our Returns Centre. 

    Frequently Asked Questions

    Can I pay for this electric scooter in instalments?

    Yes you can pay monthly with us. Please follow this link to find out more about our finance options - 

    Simply add the items you'd like to buy to your basket and proceed through the checkout (don't use EXPRESS payment options)... complete your email, address, delivery choice and then select KLARNA when you get payment options. 

    The KLARNA option will then load some additional questions to complete and options for you to select.

    When is a warranty repair not possible?

    The warranty becomes invalid if the scooter has been modified in any way, including changes to its firmware. 

    This also includes any repairs or modifications using unofficial parts.


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